Recover My Files download instructions
As a general data recovery guide:
- if you have deleted files, first use the "Recover Files" option;
- if you have a corrupt or formatted hard drive, first use the "Recover Drive" option
- try the "automated" mode first, as it is configured for the best and fastest search on most systems.
Running the "Recover Files" search
The "Recover Files" options is best used when you hard drive is running correctly, but:
- individual files have been deleted and emptied from the Windows Recycle Bin;
- files have been deleted and bypassed the Windows Recycle Bin;
- files have been deleted by a virus, trojan or worm;
- a file of the same name has saved over another important file;
- files have been lost by some other unknown cause.
To search for deleted or lost files, click the "Recover Files" button then "Next" to proceed. (NB: If your data loss problem relates to loss of data from the entire drive, select instead try the "Recover Drive" option).
Running the "Recover Drive" search
The "Recover Drive" options is best used when:
- a drive has been formatted;
- a drive has been formatted and windows has been reinstalled;
- a Windows recovery or system restore has resulted in a fresh installation of Windows and the previous user created files are missing;
- a drive letter has gone missing;
- the drive is recognized by your PC as RAW and not files can be read;
- or some other problem has effected the entire contents of the drive.
Click the download button to begin the download.
If possible, save then install the Recover My Files installation program on a drive other than the one on which your files were lost.
Run Recover My Files, search your drive and preview the files
found in the results screen.
NOTE: Software will only run on Windows PC's
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